dkgame Responsible Gaming

1 Strict 18+ Age Verification Policy

Online gaming on dkgame is exclusively available to adult players aged eighteen (18) years or older. Bangladesh national regulations require all gaming platforms to enforce strict age checks to prevent minor gambling harm.

1.1 Age Verification Steps

• Registration form requires valid date of birth matching government ID documents.
• Mandatory KYC submission of NID, passport or official birth certificate for full account activation and withdrawals.
• Our compliance team cross-references all submitted identity documents to confirm birth date authenticity.
• Accounts with unverified age restrictions are blocked from making deposits or playing real-money games.

2 Free Self-Control Account Tools

Every registered dkgame player has full access to self-regulation tools inside their account dashboard at no extra cost. All limits take immediate effect and cannot be removed or increased for a mandatory cooling-off period once set.

2.1 Cooling Off Period for Limit Adjustments

To prevent impulsive decision-making, any request to remove or raise existing limits triggers a mandatory 7-day cooling-off waiting period. Reducing limits applies instantly with no delay.

3 Warning Signs of Problem Gambling

It is important to recognise early behavioural changes that signal unhealthy gambling habits. If you notice multiple of the following patterns in your own behaviour, we recommend activating account limits or taking a time-out immediately.

• Gambling with money meant for rent, food, bills or essential family expenses.
• Chasing losses by increasing deposits and bets to recover previous lost funds.
• Lying to family or friends about how much time and money you spend gaming on dkgame.
• Neglecting work, study, household responsibilities or social plans to gamble.
• Borrowing cash from others or taking loans solely to fund gaming deposits.
• Feeling anxiety, stress or irritability when unable to access the platform.
• Attempting to recover losses within a single session after sustained bad results.
• Using gambling as an escape from stress, sadness, loneliness or emotional difficulties.

8 Policy Updates & Contact

dkgame reviews this Privacy Policy on a regular basis and will update it as necessary to reflect changes in our data processing practices, changes in applicable law, or material changes to the dkgame platform itself. When a substantive change is made to this Policy, registered players will be notified through the contact details associated with their account, and the updated Policy will be published on this page with a revised effective date.

Your continued use of the dkgame platform after a Policy update has been communicated to you constitutes your acceptance of the revised terms. If you do not agree with a change to this Policy, you should stop using the platform and may request account closure in accordance with the account management section of our Terms & Conditions.

8.1 Contact Our Privacy Team

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how dkgame handles your personal data, please reach out to us through one of the following channels:

• Email: [email protected] (plain text, not a clickable link)
• Live Chat: Available 24/7 through the dkgame platform, operating on Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all privacy-related enquiries within two business days and to resolve them fully within thirty calendar days. For complaints that cannot be resolved through our internal process, you may seek further guidance from the relevant data protection authority or competent court in your jurisdiction.

Last updated: 1 January 2026. This Privacy Policy is effective from the date stated above and supersedes all previous versions of the dkgame Privacy Policy.